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Our Standard Shipping costs start at £4.95 which includes handling, packaging and delivery. All our parcels are delivered by FEDEX within 3 to 5 working days. However, please note that we endeavour to process your order immediately upon receipt and despatch for next working day delivery (achieved in 90% of cases). Should you have any specific delivery requirements, please feel free to contact us and we will do our utmost to accommodate your request.
Please telephone: 01484 453 818 for any enquiries and orders.
Office hours are; 09:00 to 17:30 Monday to Friday.
We ship to the United Kingdom - however if you require shipping for another country (anywhere in the world) please email us on sales@paintsdirect.co.uk before placing your order. We will then advise of the bespoke shipping price to your overseas destination. N.b. Please note that we only charge you the amount quoted by the respective delivery company for shipping and a receipt for this can be provided on request.
For all orders in the Republic of Ireland please contact our distributor in Dublin: Igoe International on 353-1-8302599 or by email: info@igoe.ie
Order Tracking
If you have set up an account with Paints Direct, you will be able to track your order progress through our online system.
Cancellations, returns and refunds
Paints Direct is committed to bringing you the highest quality products at great prices, while providing you with a first class service. Our aim it to ensure total customer satisfaction. However, we also know that once in a while you may need to cancel an order or return an item. To ensure we can make this as easy as possible, please keep your receipt and any packaging with the item you have purchased.
All refunds will normally be made to the same method of payment as your original purchase. |
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